Privacy Policy

Effective Date: August 1, 2026

Vincent42.ai (“Vincent42,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, process, store, and disclose information when you visit https://vincent42.ai, contact us, subscribe to communications, create an account, or use Vincent42 services, including AI-powered agents, on-demand tasks, scheduled tasks, automated workflows, and human-in-the-loop features.

1. Who We Are

Vincent42.ai provides AI-powered agent services that can perform on-demand and scheduled tasks, assist with workflows, process information, generate content, and support activities that may include human review or approval.

Website: https://vincent42.ai

Vincent42 is operated by:

Vincent42.ai
Gilbert, Arizona
Privacy contact:support@vincent42.ai

2. Information We Collect

The information we collect depends on how you interact with Vincent42.

Information You Provide Directly

We may collect information that you voluntarily provide, including:

• Your name
• Email address
• Phone number
• Company or organization name
• Job title
• Account registration information
• Information submitted through contact, support, demo, onboarding, or other forms
• Newsletter and marketing preferences
• Communications you send to us
• Information, instructions, prompts, files, documents, or other content submitted to Vincent42
• Information provided when configuring an AI agent, task, automation, or scheduled activity
• Feedback, survey responses, and support requests

If you provide information about another person, you are responsible for ensuring that you have the appropriate authority or permission to provide that information to Vincent42.

Account and Service Information

If you create or use a Vincent42 account, we may collect information relating to your use of the service, including:

• Account identifiers
• Login and authentication information
• Agent configurations
• Prompts and instructions
• Scheduled tasks
• Task history and status
• Files or data supplied to an agent
• AI-generated responses or outputs
• Approval or review activity
• Usage logs
• Integrations and connected services
• Support and troubleshooting information

Depending on the features you use, Vincent42 may process information necessary for an agent to perform the task you have requested.

Website and Technical Information

When you visit Vincent42.ai, we may automatically collect certain information, including:

• IP address
• Browser type
• Device type
• Operating system
• Referring website or source
• Pages viewed
• Links clicked
• Date and time of visits
• Approximate geographic location derived from IP address
• Website interactions
• Advertising or campaign identifiers
• Cookie and similar technology identifiers

We use this information for website operation, analytics, security, fraud prevention, performance monitoring, marketing, and advertising.

3. Contact Forms and Other Forms

When you submit a form on Vincent42.ai, we collect the information entered into that form along with technical information that may include your IP address, browser information, submission time, and referring page.

We use form submissions to respond to inquiries, provide requested information or services, qualify requests, provide customer support, operate Vincent42, improve our services, prevent spam and abuse, and conduct legitimate business and marketing activities.

AI Processing of Form Information

Information submitted through certain forms may be processed using artificial intelligence.

For example, Vincent42 may use AI to:

• Classify or route an inquiry
• Summarize information
• Extract relevant details
• Draft a response
• Analyze a request
• Assist customer support
• Perform a task requested by the person submitting the form
• Help determine appropriate follow-up actions

To provide these functions, some or all of the information submitted may be transmitted to third-party artificial intelligence service providers through application programming interfaces (APIs).

We use appropriate technical and organizational safeguards for these connections, including encrypted transmission where applicable, and select service providers and service configurations intended for business or API processing.

Vincent42 does not authorize third-party AI providers to use personal information submitted through Vincent42 to train general-purpose AI models except where such use has been separately disclosed to you or otherwise permitted with appropriate authorization or consent.

We encourage users not to submit highly sensitive, confidential, regulated, or unnecessary personal information unless it is required for the task and they are authorized to provide it.

4. AI Agents, Automated Processing, and Human Review

Vincent42 uses artificial intelligence and automated systems as an integral part of its services.

Information provided to an AI agent may be processed to understand instructions, generate responses, execute tasks, prepare recommendations, organize information, interact with authorized systems, or complete scheduled activities.

Some activities may occur automatically based on instructions or schedules established by a user.

Vincent42 also uses human-in-the-loop processes. Depending on the service or configuration, this may involve review or approval by the user, someone within the user’s organization, authorized Vincent42 personnel, or a combination of these.

Authorized Vincent42 personnel may access information when reasonably necessary to:

• Provide customer support
• Troubleshoot technical problems
• Investigate security or abuse
• Improve service reliability
• Review an activity where human oversight is part of the service
• Comply with legal obligations

Access is limited to personnel or contractors who require it for legitimate business purposes.

Unless separately disclosed, Vincent42 does not use solely automated processing to make decisions about individuals that produce legal or similarly significant effects.

5. How We Use Information

We may use information we collect to:

• Operate Vincent42.ai
• Provide Vincent42 AI agent services
• Execute user-requested tasks and scheduled activities
• Create and manage accounts
• Authenticate users
• Respond to inquiries
• Provide customer support
• Process requests submitted through forms
• Generate AI-assisted responses
• Improve our website and services
• Develop and test product features
• Diagnose technical problems
• Protect our systems, users, and services from fraud, spam, abuse, and security threats
• Measure website traffic and usage
• Understand how visitors find and interact with Vincent42
• Conduct advertising and marketing
• Measure advertising performance
• Send newsletters and other communications where permitted
• Maintain business and transaction records
• Enforce our terms and policies
• Comply with legal obligations

We may also create aggregated or de-identified information that does not reasonably identify an individual and use that information for analytics, research, service improvement, and business purposes.

6. Newsletter and Marketing Communications

If you subscribe to a Vincent42 newsletter, request updates, download marketing material, register for an event, or otherwise consent to receive communications, we may collect information such as your name, email address, company, interests, signup source, signup date, IP address, and consent records.

We may use email marketing or customer relationship management providers to store and process this information and deliver communications.

Marketing emails will include a method to unsubscribe.

You may unsubscribe at any time by using the unsubscribe link contained in an email or contacting us.

We may retain limited information after an unsubscribe request so that we can record your preference and avoid sending communications you have asked not to receive.

7. Cookies and Similar Technologies

Vincent42.ai may use cookies, pixels, tags, local storage, scripts, and similar technologies.

These technologies may be used for several purposes.

Essential Cookies

These cookies are required for website functionality, security, authentication, session management, fraud prevention, or storing privacy preferences.

Functional Cookies

These cookies may remember settings or preferences and provide enhanced website functionality.

Analytics Cookies

We may use analytics technologies to understand website traffic, visitor activity, navigation patterns, referral sources, website performance, and how people interact with Vincent42.ai.

Advertising and Marketing Cookies

We may use advertising technologies provided by companies such as search engines, advertising networks, or social media platforms.

These technologies may collect information about your visit to Vincent42.ai and may be used to:

• Measure advertising performance
• Determine whether an advertisement resulted in a website visit or conversion
• Build or measure advertising audiences
• Prevent repetitive advertisements
• Provide more relevant advertising
• Conduct remarketing or retargeting campaigns

Some advertising providers may combine information collected through Vincent42.ai with information collected from other websites or services.

Where required by applicable law, non-essential cookies and tracking technologies will not be activated until you provide the required consent.

Where available, you may manage your preferences through our cookie or privacy controls. You may also configure your browser to block or delete cookies, although doing so may affect website functionality.

8. Targeted Advertising and Privacy Choices

Vincent42 does not sell personal information for money.

However, some privacy laws define terms such as “sell,” “share,” or “targeted advertising” broadly enough that the use of certain third-party advertising technologies may fall within those definitions.

Where applicable, Vincent42 provides users with legally required mechanisms to opt out of qualifying sales, sharing, or targeted advertising.

Where required by applicable law, we will also recognize valid browser-based opt-out preference signals, such as Global Privacy Control.

Changing advertising preferences does not necessarily eliminate advertising. It may instead result in advertising that is less personalized.

9. Third Parties and Service Providers

We may provide information to third parties that perform services on our behalf or help us operate Vincent42.

These may include:

• Website hosting providers
• Cloud computing providers
• Database and storage providers
• Artificial intelligence and machine-learning providers
• Email and newsletter providers
• Customer relationship management systems
• Analytics providers
• Advertising and marketing platforms
• Authentication providers
• Security and fraud-prevention providers
• Customer-support systems
• Automation and integration platforms
• Payment processors
• Professional advisors
• Contractors and technical service providers

These providers may process information only as necessary to perform their services, subject to applicable agreements, contractual restrictions, their own legal obligations, and applicable law.

We may also disclose information:

• When required by law, regulation, subpoena, court order, or lawful government request
• To investigate fraud, abuse, security incidents, or violations of our terms
• To protect Vincent42, our users, or others
• In connection with a merger, financing, acquisition, reorganization, bankruptcy, or sale of all or part of our business or assets
• With your direction or consent

We do not disclose the contents of customer prompts, tasks, files, or communications to advertising companies for the purpose of targeting advertisements based on that content unless we expressly disclose that practice and obtain any consent required by law.

10. Third-Party AI Providers

Vincent42 may rely on third-party artificial intelligence models and infrastructure to provide some AI functionality.

When an AI feature requires an external model, relevant portions of a request may be transmitted through an API to the selected AI provider.

The information transmitted depends on the task and may include prompts, instructions, form entries, text, files, contextual information, or other data necessary to perform the requested operation.

We seek to limit information transmitted to what is reasonably necessary for the applicable task and to use providers and service configurations appropriate for business processing.

Third-party AI services may operate infrastructure in countries other than your own. Information processed by those services may therefore be subject to the laws of the jurisdictions where processing occurs.

11. Integrations and Connected Services

Vincent42 may allow users to connect external applications, accounts, data sources, or services.

When you authorize an integration, Vincent42 may access and process information from that service as necessary to perform the activities you have authorized.

The information available to Vincent42 depends on the permissions granted through the connected service.

Users are responsible for selecting appropriate permissions and ensuring that they are authorized to connect accounts and provide Vincent42 with access to the associated information.

You may be able to revoke an integration through Vincent42 or through the third-party service.

Third-party services have their own privacy policies and practices, which are not controlled by Vincent42.

12. Embedded Content and External Websites

Pages on Vincent42.ai may contain embedded videos, images, social-media content, forms, or other content provided by third parties.

Embedded content may behave as though you visited the third-party website directly.

Those providers may collect information about you, place cookies or other tracking technologies on your device, and monitor your interaction with their content. If you are logged into an account with that third party, your interaction may be associated with your account.

Vincent42 is not responsible for the privacy practices of third-party websites or services.

13. Comments

If comments are enabled on Vincent42.ai and you leave a comment, we may collect the information entered into the comment form, along with your IP address and browser user-agent information to assist with spam detection and moderation.

Comments and associated metadata may be retained so that follow-up comments can be recognized and moderated.

If Gravatar functionality is used, an anonymized hash generated from your email address may be sent to the Gravatar service to determine whether you use that service. Gravatar is operated by Automattic and is subject to Automattic’s privacy practices.

14. Uploaded Media and Files

If Vincent42 allows you to upload images, documents, or other files, those files may contain information beyond what is visibly displayed.

For example, photographs may contain embedded EXIF metadata, including location information.

You should remove information you do not want to disclose before uploading a file.

Files uploaded for use by an AI agent may be processed by Vincent42 and applicable service providers as necessary to perform the requested task.

15. Accounts and Authentication

If you create an account, we may store information associated with your profile and your use of Vincent42.

Authentication systems may use cookies or similar technologies to maintain login sessions, remember account preferences, and protect accounts from unauthorized access.

If you request a password reset, information such as your email address and IP address may be processed as part of the security and password-reset process.

16. Payment Information

If Vincent42 offers paid services, payments may be processed by a third-party payment processor.

Vincent42 may receive transaction information such as payment status, billing contact information, subscription status, transaction identifiers, and the last digits or type of a payment method.

Unless expressly stated otherwise, Vincent42 does not directly store complete credit or debit card numbers.

Payment providers process information according to their own privacy policies and contractual obligations.

17. Security

We use administrative, organizational, and technical safeguards designed to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

These safeguards may include encryption in transit, access controls, authentication, logging, service-provider controls, and other security measures appropriate to the sensitivity and nature of the information being processed.

No website, cloud service, transmission method, or information system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.

Users are responsible for protecting their passwords, credentials, API keys, connected accounts, and other authentication information.

18. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining accounts, meeting contractual obligations, resolving disputes, maintaining security, and complying with legal, accounting, or regulatory requirements.

Retention periods may vary depending on the type of information and service.

For example:

• Account information may be retained while an account remains active and for an appropriate period after closure.
• Support and business communications may be retained as necessary for business records and dispute resolution.
• Newsletter information may be retained while you remain subscribed. Limited suppression information may be retained after unsubscribing.
• Agent task data, prompts, logs, files, and outputs may be retained according to product settings, operational requirements, contractual commitments, or applicable retention schedules.
• Security logs may be retained for fraud prevention, auditing, troubleshooting, and security purposes.
• Information contained in backups may remain until those backups are replaced or expire under our backup schedule.

We may delete or de-identify information when it is no longer reasonably required.

19. International Data Processing

Vincent42 and its service providers may process information in Canada, the United States, or other countries.

As a result, your information may be transferred to or processed in a country with privacy laws different from those where you live.

When required, we use contractual, organizational, or other appropriate measures designed to protect personal information transferred across borders.

Information located in another jurisdiction may be accessible to courts, law-enforcement agencies, or government authorities in accordance with the laws of that jurisdiction.

20. Your Privacy Rights

Depending on where you live and which laws apply, you may have rights concerning your personal information.

These rights may include the right to:

• Know whether we hold personal information about you
• Request access to personal information
• Request correction of inaccurate information
• Request deletion of information
• Withdraw consent where processing is based on consent
• Object to or restrict certain processing
• Request a portable copy of certain information
• Opt out of certain targeted advertising
• Opt out of certain sales or sharing of personal information
• Withdraw from marketing communications
• Make a complaint regarding our privacy practices

Certain rights are subject to exceptions and limitations under applicable law.

We may need to verify your identity before fulfilling a privacy request.

You may submit a privacy request by contacting:

support@vincent42.ai

We will not discriminate against you for exercising privacy rights provided by applicable law.

21. Legal Bases for Processing Where Required

Where applicable privacy law requires Vincent42 to identify a legal basis for processing personal information, we may rely on one or more of the following:

• Your consent
• Performance of a contract with you
• Taking steps requested by you before entering into a contract
• Compliance with a legal obligation
• Our legitimate interests or those of another party, where those interests are not overridden by your rights
• Other legal grounds permitted by applicable law

The appropriate basis depends on the nature of the information and the purpose for which it is processed.

Where processing is based on consent, you may withdraw that consent subject to applicable legal and contractual limitations.

22. Children’s Privacy

Vincent42 is not intended for children under 13, and we do not knowingly collect personal information directly from children under 13 without appropriate authorization.

Certain jurisdictions provide additional protections for minors or use a higher age threshold.

If you believe a child has provided Vincent42 with personal information contrary to applicable law, please contact us so that we can investigate and take appropriate action.

23. Business Customers and Their Data

Organizations may use Vincent42 to process information relating to their own employees, customers, prospects, vendors, or other individuals.

In these situations, the organization using Vincent42 may determine why and how the information is processed, and Vincent42 may process that information on the organization’s behalf.

Business customers are responsible for ensuring that they have the legal authority, notices, permissions, and consents necessary to provide personal information to Vincent42 and instruct Vincent42 to process it.

Where appropriate, separate data-processing terms or agreements may apply.

24. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in Vincent42, our technologies, our service providers, our business practices, or applicable legal requirements.

When we make changes, we will update the effective date shown at the top of this policy.

If changes materially affect how we use personal information, we may provide additional notice where appropriate or required by law.

25. Contact Us

Questions, complaints, requests, or concerns regarding this Privacy Policy or Vincent42’s handling of personal information may be directed to:

Vincent42.ai
Gilbert, AZ
Email: support@vincent42.ai
Website: https://vincent42.ai